Welcome to Worry-Free Business IT Support
Managed IT Questions?
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We Are PCS
In today’s connected business world, building and maintaining a dependable IT infrastructure is essential for your growth and success. Unfortunately, the time and effort it takes to do it right can take your attention away from your day-to-day. You need a dedicated partner who understands your needs and can get you to the competitive level you aspire to reach.
Since 1996, PCS has provided business IT support to the companies and schools of Knoxville and beyond by delivering the networking, interactive technology, security, and flat-rate IT services they need to succeed.
Our Services
Discover how we provide the best in business IT support through our technology solutions.
Our Services
Discover how we provide the best in business IT support through our technology solutions.
Managed Services
Everything that takes your attention away from your day-to-day done right. Allow PCS to alleviate your IT headaches.
Education
Future Technologies for the Future Generation: We’re pioneering how people learn in and outside of the classroom.
Security Services
A whole gamut of tools that protect your business in the background so you can focus on productivity.
IT Projects
Need a solution that is unique to your business? Let us create one that makes your job easier.
Focus on Your Business,
We’ll Handle Your IT
With PCS as your partner, you’ll experience:
Less Downtime
Faster resolution leads to more productivity for you and your team.
Infrastructure Protection
Keep your network and devices safe and secure from threats.
Fewer Day-to-Day Issues
Proactive maintenance prevents problems before they occur.
Business Continuity
Our backup and disaster recovery best practices keep you up and running.
Flat-Rate Service
We keep your budget in mind, so you know costs ahead of time.
A Good Night’s Sleep
Know your business is in good hands around the clock.
Our Proven Process
Steps 1-8
At PCS, you’re our valued partner.
That’s why we developed this proven process, so we can understand your unique
needs and deliver exceptional results for
your success.
1-8
Learn
- About You and Your Goals
- About Our Team and Our Core Values
- Listen and Explore
2-8
Discover
- Hands-on IT Assessment
- Evaluation of Your Current IT Situation
- What's Working and What Isn't?
3-8
Design
- Review Your IT Needs
- Establish a Plan of Action
4-8
Demonstrate
- Present Our Solution
- Discuss Expected Outcomes
- Discuss Price and Timeframe
5-8
Plan
- Deep-dive Discovery
- Establish Scope of Work
- Prepare for and Schedule Project
6-8
Implement
- Agent and Equipment Installation
- Getting You On Board
- Training (How We Work Together)
7-8
Support
- Preventative Maintenance and Monitoring
- Vendor Management
- On-going NOC (Network Operations Center) Support
8-8
Review
- Monthly Check-ins
- Regular Technology Business Reviews
- How Are We Doing for You?
Satisfied Clients
See how others achieved their goals with our proven process and expert team supporting them.