Welcome to Worry-Free Business IT Support
Managed IT Questions?
Business IT Support from PCS
In today’s connected business world, building and maintaining a dependable IT infrastructure is essential for your growth and success. Unfortunately, the time and effort it takes to do it right can take your attention away from your day-to-day. You need a dedicated partner who understands your needs and can provide business IT support at the competitive level you aspire to reach.
Since 1996, PCS has provided business IT support to the companies and schools of Knoxville and beyond by delivering the networking, interactive technology, security, and flat-rate IT services they need to succeed.
Our Business IT Support Services
Our Services
Managed Services
Everything that takes your attention away from your day-to-day done right. Allow PCS to alleviate your IT headaches.
Education
Future Technologies for the Future Generation: We’re pioneering how people learn in and outside of the classroom.
Security Services
A whole gamut of tools that protect your business in the background so you can focus on productivity.
IT Projects
Need a solution that is unique to your business? Let us create one that makes your job easier.
Focus on Your Business,
We’ll Handle Your IT
Less Downtime
Faster resolution leads to more productivity for you and your team.
Fewer Day-to-Day Issues
Proactive maintenance prevents problems before they occur.
Flat-Rate Service
We keep your budget in mind, so you know costs ahead of time.
Infrastructure Protection
Business Continuity
A Good Night’s Sleep
Our Proven Process
Steps 1-8
That’s why we developed this proven process, so we can understand your unique
needs and deliver exceptional results for
your success.
1 - 8 Learn
About You and Your Goals
About Our Team and Our Core Values
Listen and Explore
2 - 8 Discover
Hands-on IT Assessment
Evaluation of Your Current IT Situation
What’s Working and What Isn’t?
3 - 8 Design
Review Your IT Needs
Establish a Plan of Action
4 - 8 Demonstrate
Present Our Solution
Discuss Expected Outcomes
Discuss Price and Timeframe
5 - 8 Plan
Deep-dive Discovery
Establish Scope of Work
Prepare for and Schedule Project
6 - 8 Implement
Agent and Equipment Installation
Getting You On Board
Training (How We Work Together)
7 - 8 Support
Preventative Maintenance and Monitoring
Vendor Management
On-going NOC (Network Operations Center) Support
8 - 8 Review
Monthly Check-ins
Regular Technology Business Reviews
How Are We Doing for You?